999 Certified

Ride with complete peace of mind with the UK’s only 999-certified app. REALRIDER® crash detection alerts are fully integrated into BT 999 emergency services. Your last known location and medical details will be with an ambulance control room within minutes of a crash. The REALRIDER® app must be recording your ride for crash detection to be active.




Crash Detected - REALRIDER Crash Protection

Assigned a category Green 2 ambulance response classification means that any triage process is conducted by a trained emergency medical dispatcher and commanding ambulance dispatch, with sirens and flashing lights, within 30 minutes of the alert.

In order to avoid undue distress and conflicting calls into 999, friends and family are purposefully not contacted in the event of a REALRIDER® crash activation by the app.

All data sent to 999 is secured 365 days a year via an emergency router, managed by BT Global Services.

how crash detection works

REALRIDER® crash detection subscription, normally £3.99 per month, includes free route planning, recording and sharing with a growing community of riders. These features are still available should you decide not to subscribe to the crash detection service when your 30 day free trial ends.